Frequently Asked Questions

Your first session is a chance for us to meet, discuss what brings you to therapy, and explore your goals. It is an informal conversation where you can ask questions and begin to build a sense of whether we are the right fit. There is no pressure to share more than you feel comfortable with.

This varies from person to person. Some clients benefit from short-term support of 6–10 sessions, while others prefer longer-term therapy to work through deeper issues. We will regularly review your progress together and adjust the plan to suit your needs.

Cos Psychology offers Spanish and English telehealth therapy sessions for clients across Sydney and Australia.

You can get started by submitting an enquiry through the website. I will be in touch to arrange a suitable time.

A doctor's referral is not required unless you wish to access Medicare rebates.

Please note: Cos Psychology sessions are available for adults (18+) only.

All sessions are currently offered via telehealth.

Limited after-hours appointments are available on selected days.

Our standard session fee is $170. We also offer multi-session packages and reduced-fee places for eligible clients. Please visit our Packages & Payment Options page for full details.

Yes. If you have a Mental Health Treatment Plan and a referral from your GP or psychiatrist, you may be eligible for a Medicare rebate of $96.65 per session (up to 10 sessions per calendar year).

Yes, if your private health fund includes psychology under extras cover, you may be able to claim a rebate. Please check directly with your provider as rebate amounts vary.

No, you do not need a referral to book a session. However, a referral and Mental Health Treatment Plan from your GP are required if you wish to claim Medicare rebates.

We do not offer bulk billing. However, we provide reduced-fee places for clients experiencing financial hardship. Please contact us to discuss eligibility.

• If you need to reschedule or cancel, please email with at least 24 hours' notice.
• For Monday appointments, notice is required by Friday at 3pm.
• Cancellations made with less than 24 hours' notice, or missed appointments, will incur the full session fee.
• Please note that cancellations are not accepted via text message.

Yes. Everything you share in therapy is confidential and protected by professional ethics and Australian privacy law. There are a few legal exceptions (for example, risk of serious harm to yourself or others, or a court subpoena), which we will explain in your first session.

We do not provide forensic assessments, custody evaluations, disability assessments for NDIS, or crisis intervention. If you require any of these services, we can provide guidance on where to seek appropriate support.